Delivery information, UK only
Delivery schedule:
Order day: Monday - Dispatch day: Thursday - Delivery day: Friday
Order day: Tuesday - Dispatch day: Monday* - Delivery day: Tuesday*
Order day: Wednesday - Dispatch day: Monday* - Delivery day: Tuesday*
Order day: Thursday - Dispatch day: Tuesday* - Delivery day: Wednesday*
Order day: Friday - Dispatch day: Wednesday* - Delivery day: Thursday*
Order day: Saturday - Dispatch day: Thursday - Delivery day: Friday
Order day: Sunday - Dispatch day: Thursday - Delivery day: Friday
* following week
Delivery rates
To UK mainland addresses, next day pre 1pm delivery £8.00. Next day pre-9am delivery £15.00.
Delivery charges are for one delivery to any single mainland United Kingdom address. This excludes the Isle of Man, Northern Ireland, Scilly Isles and some remote areas of Scotland, and the Scottish Islands. A surcharge may be payable for deliveries to these locations. Some products, particularly fresh foods, may not be able to be sent to these locations due to transit times, and deliveries may take considerably longer than those to the UK mainland.
EASTER DELIVERY - EASTER SUNDAY LUNCH BOX
We are only able to deliver your fresh, Easter Sunday Lunch Box on Thursday 5th April. Couriers are not picking up on Good Friday for next day delivery on Saturday 7th April. But don't worry, your chicken and vegetables have a shelf life of 8 days and will happily stay fresh in the fridge until Easter Sunday, 8th April.
Last order date for guaranteed UK Easter delivery, Friday 30th March.
To follow up on an order delivery please contact the Personal Shopping Team on 0800 083 1233 as soon as possible after the expected delivery time. Standard delivery conditions are delivery before 1pm following day of despatch. Other timings are available based on payment of a small additional fee.
Receipt of delivery
All deliveries require a signature at the point of receipt. If the delivery service is unable to obtain a signature because the recipient is out, a card will be left so that a re-delivery or collection from a local depot can be arranged. Please note: For fresh food deliveries it is recommended that the package is delivered to an address where it can be received, as products held in postal depots cannot be guaranteed to be refrigerated whilst being held. If you need to alter the address for delivery prior to despatch, please e-mail thefarm@daylesfordorganic.com or phone our Personal Team service on 0800 083 1233.
Daylesford Organic Ltd and its employees cannot be held responsible for an inability to deliver to the specified time due to adverse weather conditions or other circumstances beyond our control. In these instances, we will however make our best efforts to correct the problem. Please contact our Personal Shopping Team on 0800 083 1233 to discuss your concerns.
Suspension of International Delivery
We can no longer offer an International Delivery Service for online orders. This includes deliveries to the Republic of Ireland and The Channel islands.
The very nature of our produce - fresh and seasonal - requires it to be delivered on time and to a cost favourable to our customers. Unfortunately, international deliveries are proving unreliable and too costly and we have had no option but to suspend this service. We apologise for the inconvenience.
We cannot delivery fresh produce overseas. Ambient overseas deliveries may be possible, and only by placing your order with the Personal Shopping Team. These will be on an as-quoted basis and our Personal Shopping Team can advise you, but it may mean that they will have to re-contact you with the cost of shipping. Overseas orders placed on the website will not be processed.
